how can inTouch800 help you?
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The inTouch800 web call-back solution is most commonly deployed by Clients to improve the performance of one or more of the following operational departments:
Increase client acquisition and improve profit.
Monitor and improve the effectiveness of your online marketing.
Customer Service
Improve client retention by showing that you care.
Increase your sales conversions and reduce your sales cycle by encouraging visitors to speak to you rather than send you email.
Improve your marketing by monitoring the effectiveness of your Search Engine Marketing (SEM), banner and email campaigns, referrals and affiliates.
Give your clients a free and convenient way of contacting you, ensuring that they are able to contact the correct department and will not have to traverse endless menus and dead-ends.
Increase sales by reducing e-commerce transactions lost when customers drop out of the sales process before completing.
Focus your marketing by discovering which web pages are most successful at driving calls to your call centre.
Allow your customers to bypass call queues and be called at a time that is convenient for them.
Increase sales enquiries by providing a compelling “call to action” on all your website pages, emails and banner advertising.
Retain caller information for future marketing campaigns and demographic analysis.
Build credibility by showing you are a solid, well-established organisation and not just hiding behind a faceless website.
Next Steps
Download a datasheet giving further details of the benefits that inTouch800 will deliver to your organisation. PDF; 1.2MB
View our interactive movie which demonstrates the customer experience, and shows how the inTouch800 call-back solution works.
Learn about the features that make inTouch800 the leading call-back solution.
Call or email us to discuss how inTouch800 can improve your sales, marketing and customer service.
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